Leasehold Officer
Chippenham
Salary - £31,851 - £35,035 + £750 Car Allowance per annum - depending on skills and experience
Contract type - 12 Month FTC
Working hours - Full Time
Closing Date - 23rd April 2021
Interview Date - TBC
About us
In April 2021, GreenSquare and Accord Housing Association merged to create a bigger, better, organisation. GreenSquareAccord now provides over 25,000 homes to more than 54,000 people, we deliver over 3 million hours of care to individuals every year and have a geographical reach from Newcastle upon Tyne to Salisbury, Wiltshire. We have a staff team of approx. 4,000 people.
The GreenSquareAccord story is about building better lives. GreenSquareAccord is committed to building more homes and providing more care and support to more people, whilst still delivering the locally-focused services to the people who need them most.
Everything we do comes back to people - whether that`s providing a good quality, safe home, helping someone to live an independent life, addressing social injustice and equality and everything else in between.
Our vision for GreenSquareAccord is to be an organisation where people can enjoy happiness, health and prosperity.
About the role
We are currently looking for a full time permanent Leasehold Officer to provide a high quality, cost effective service to the Group`s leaseholders, shared owners and tenants.
You will ensure customers are managed in accordance with current legislation, regulation and lease agreement and ensure the Group`s best interests are protected when liaising with managing agents and other external bodies.
The role will allow you to provide specialist advice and support around service charges to colleagues within the Group and present a strong commitment to customer service and overall service excellence.
You will carry out estate and block inspections as well as periodic visit to sites, working with internal and external stakeholders and managing agents where applicable.
You will also work effectively with Development on new schemes and regeneration sites to ensure smooth transition from Development to Neighbourhood teams.
About you
It is essential that you have a good general or technical education beyond GCSE e.g. 2 or more A- Levels/NVQ3 or vocabulary, verbal reasoning and numerical skills to the equivalent ability level.
You will have good working knowledge of relevant leasehold, service charge and housing legislation; to include Commonhold and Leasehold Reform Act 2002 and ability to interpret residential and commercial leases, management and service level agreements.
A proven track record of developing positive working relationships with customers and a range of stakeholders is also required for this position as well as excellent communication, administration and organisation skills, with an ability to manage own workload.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).
How to apply
If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you. If you wish to have an informal chat about the role, please contact Claire Cook.
If you wish to apply for this role please complete the attached expression of interest form, detailing why you wish to apply and what skills, knowledge and experience you can bring to the role, and email it to the HR Team, together with an up to date CV, to recruitment@greensquaregroup.com.
We also welcome your application if you are currently working here through an agency. However, in addition, please complete the "Application Form and Diversity and Inclusion Monitoring Questionnaire".
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.
Closing Date - 23rd April 2021
Interview Date - TBC
