Administrator
Work Location: Gloucester
Salary - £ 22,100-£24,000 per annum - depending on skills and experience
Contract type - Permanent
Working hours - Full Time (37 hours per week)
Closing Date - 7 October2024
Interview Date - 11 October 2024
About the role
We are currently recruiting for a permanent Administrator to join our asset team.
Your role will be to assist the Asset Sales Team in the sale of properties and preparing properties and land for sale.
This post provides administrative support to the Asset Sales team and is responsible for a variety of tasks including managing the Sales email inbox, identifying units for sale, processing valuations and access details, updating the Asset Sales team on information received, preparing letters, maintaining records and liaising with external stakeholders.
You will support and facilitate meetings, arrange team meetings, sending invites, co-ordinate agenda, to take and circulating minutes. This role will also include to maintain the property register in response to emails received with updates of access details, changes of tenure, decisions made, and valuations received.
Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.
About you
Strong administrative and telephone experience in a customer service role involving direct contact/front line support role with the public including complaints and queries from dissatisfied customers, demonstrating ability to resolve problems.
Strong administrative skills with experience across Microsoft packages, especially Excel, Outlookand SharePoint is essential for this role. This will also include you having good organisational skills.
Experience of using Land Registry Portal would be beneficial but not essential.
You will be able to demonstrate commitment to Customer Service in all activities Focuses on right first time, taking ownership to ensure procedures are followed and standards are met.
Please note that if you are successful in this role, we will require evidence of the required certificates and qualifications for this role. Without this evidence, you would be unable to commence employment at GreenSquareAccord.
About us
GreenSquareAccord is one of the biggest social housing and care providers in England.
We believe passionately in our mission to build better lives and provide social housing and support services to 54,000 people across our four localities. We are proud to play an active role in helping people to deal with the consequences of the housing crisis by providing affordable homes for people in our communities who need them most.
We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.
Our purpose
We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.
Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life.
Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.
Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:
- We believe our customer is everything
- We are one team
- We are supportive and caring
- We are business-minded for social purpose
- We are curious and ambitious.
You can read more about the GSA Way in our recruitment pack.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).
GreenSquareAccord also offer a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site.
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.
