Job Title: Property Compliance Coordinator
Head Office Location: Brindley Place, Birmingham
Job Location: Brindley Place, Birmingham
Salary -£33,000per annum
Contract type - Permanent
Working hours - Full Time
Closing Date - 11 October 2024
Interview Date - TBC
About the role
You will be keeping customers safe in their home, along with the health and safety of our employees whilst at work is our top priority at GreenSquareAccord.
You will be there to support the critical work we are undertaking surrounding building safety and compliance we are looking for an enthusiastic and committed individual to join our Building Safety Team.
You will be a central member of the team, providing essential support to the Compliance Managers. Acting as a lead on the day to day co-ordination and administration of the Team, the contractors who deliver the services and its related data. This will include being part of a cohesive and supportive team of building safety professionals in an organisation that values all aspects of property safety.
The Property Compliance Coordinator will assist in the operation of compliance management systems, providing essential support to ensure all servicing and maintenance activities within the team are co-ordinated effectively.
Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.
About you
You will need an IT skills qualification or equivalent demonstrating enhanced abilities to in using databases, report writing software or spread sheets.
You need to have experience of working in the property services, compliance related or maintenance sector.
You must have experience of working with customers, external contractors and suppliers.
You will need to have experience and an understanding of responsive / cyclical maintenance.
You will be implementing and working with in house software systems including Orchard.
You must be meticulous with numbers and record keeping.
You need to have experience of entering and managing a variety of data in a database/spreadsheet accurately and attention to detail.
You need to have experience of analysing and correlating data from multiple sources.
You must be able to effectively manage telephone complaints and queries from customers, demonstrating an ability to resolve problems.
You need to be able to meet deadlines and ensure individuals and teams achieve targets.
You must have experience of co-ordinating servicing programmes and Contractors you will work with on a daily basis.
You need experience of preparing agendas, minute taking and producing action logs.
Please note that if you are successful in this role, we will require evidence of the required certificates and qualifications for this role. Without this evidence, you would be unable to commence employment at GreenSquareAccord.
About us
GreenSquareAccord is one of the biggest social housing and care providers in England.
We believe passionately in our mission to build better lives and provide social housing and support services to 54,000 people across our four localities. We are proud to play an active role in helping people to deal with the consequences of the housing crisis by providing affordable homes for people in our communities who need them most.
We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.
Our purpose
We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.
Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life.
Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.
Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:
You can read more about the GSA Way in our recruitment pack.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).
GreenSquareAccord also offer a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site.
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.
